Cookie Policy

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

  • keep track of the items stored in your shopping basket and take you through the checkout process
  • recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time)
  • obtain information about your preferences
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitors and requirements and interests
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you - but only where you voluntarily provide it (eg. by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg. to enable you to put items in your shopping basket and use our checkout process).

There is a notice on our home page which requires you to accept our policy on how we use cookies. If you use this website after accepting our policy, we will assume that you consent to our use of cookies for the purposes described in our Website cookie policy and Website privacy policy.

Third-party cookies

We work with third-party suppliers, in particular social media suppliers, who may also set cookies on our website, for example Facebook, Twitter, Instagram, YouTube and Adobe Flashplayer which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

Description of cookies

The table below is designed to provide more information about the cookies we use and why:

   
We use Bigcommerce to drive our online store which uses the following cookies:   PHPSESSID - 1 year
SHOP_SESSION_TOKEN - session, 7 days
< STORE_VISITOR - visitor, 24 hours
STORESUITE_ORDER_TOKEN - 24 hours
STORESUITE_CP_TOKEN - pci 15 minutes
ISC_IdleTimer_LastEvent - pci 15 mins logout cookie
ISC_IdleTimer_LoggedOut - pci 15 mins logout cookie
imageManagerPagingPerPage - 12 months
imageManagerSortBy - 12 months

 

Google Analytics: 

  

 

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (eg. your name or address) so this information cannot be used to identify who you are.

The cookies used by Google Analytics are:
__utma - visitor identifier, 24 months
__utmb - session identifier, 30 minutes
__utmc - on exit sesssion identifier, 12 months
__utmz - visitor segmentation - source, medium, keyword, 6 months

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

 

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.